Enter Title

title-line

Are You Providing Your Borrowers With the Best Customer Experience?

Text/HTML

Text/HTML

Data Protection Service

Secured and Compliant

  • Hosted on Microsoft Azure
  • SOC I, II, III compliant datacenters
  • TCPA Compliant - Opt In/Out procedures
  • No Personally Identifiable Info (PII) is stored. Ever!

Text/HTML

Powerful Hosting Service

Messaging Done Right

A real-time messaging platform designed to enhance the communications between you and your borrowers.

  • Real time Texting with your borrowers and other contacts
  • Designed with LOS Business Rules to auto generate
  • Highly customizable and personalized Emails 
  • Quick and painless setup - we handle the heavy lifting
  • Enhance your Customer's Experience and Satisfaction

Text/HTML

Page Optimization

Technology

  • Integrated with Encompass®
  • No iPhone or Android App required
  • Works with all phones that can receive a Text/SMS
  • Portal to allow sending messages outside of LOS 

Text/HTML

Text/HTML

creative

Text/HTML

TEXT

3+Reasons to use us

Your End User sends a text message on-the-fly while they are in the loan inside of Encompass®.   Real-time delivery notifications are sent.  Get alerted when your borrowers replies even if you are not in the loan via text message or email.   

Integrated with Encompass®
All messages and communications are stored for audit
No need for a personal phone - text directly from your desktop

Text/HTML

line

Text/HTML

RECEIVE


Texting is now the most preferred way your borrowers like to be notified of loan status, changes and items that are needed.  

80%
Total Population

292 million people in North America use text messaging.  Smartphone usage is expected to increase 77% by 2025.  

58%
Borrowers Response

The percentage of borrowers surveyed by Ellie Mae that said they responded to text messages within 10 minutes, 76 percent believed that text speeds up the loan process.

Text/HTML

data
phone

avt.Action Form

Text/HTML

title-line

How Do Our Customers Rate Us?

Adding the ability to send and receive texts via an LOS is invaluable.  No more texting from my personal phone. 

Lovely Design
Ut enim ad minima veniam quis nostrum exercitationem ullam corporis sus laboriosam nisi ut aliquid ex ea commodi nsequatur. Neque porro quisquam est qui dolorem.

Ross Williams Ross Williams Programmer

Easy To Use
Nulla euismod luctus gravida suspendisse potenti. Donec non ultrices ipsum a semper justo. Sed vel augue quis orci mollis dignissim. In ut ligula non lorem posuere.

Monica Wood Monica Wood Project Supervisor

Solid Backend
Mauris vestibulum dolor sit amet cursus imperdiet. Quisque ac dui porttitor commodo elit quis pellentesque elit. Aliquam ac libero consectetur sapien.

Don Townsend Don Townsend IT Manager

Lovely Design
Ut enim ad minima veniam quis nostrum exercitationem ullam corporis sus laboriosam nisi ut aliquid ex ea commodi nsequatur. Neque porro quisquam est qui dolorem.

Ross Williams Ross Williams Programmer

Easy To Use
Nulla euismod luctus gravida suspendisse potenti. Donec non ultrices ipsum a semper justo. Sed vel augue quis orci mollis dignissim. In ut ligula non lorem posuere.

Monica Wood Monica Wood Project Supervisor

Solid Backend
Mauris vestibulum dolor sit amet cursus imperdiet. Quisque ac dui porttitor commodo elit quis pellentesque elit. Aliquam ac libero consectetur sapien.

Don Townsend Don Townsend IT Manager

Simple To Use
With the LOS Messenger module added to our LOS, I now can text my customer without my phone.  So simple to use.  

Ross Williams Ross Williams Ops Manager

Let Encompass Work
Automated text messages are sent to my customer and Realtor partners in real time when their loan changes a milestone,  rate is locked, etc

Monica Wood Monica Wood Loan Processor

Love the Reporting
We now can print up a total history of the text messages sent to the customer.  This is great for compliance and auditing the file.

Don Townsend Don Townsend Compliance Manager

Text/HTML

Text Messaging

HomeText-Messaging

Text/HTML

Real-Time Messaging

Text Messaging for the Lending Industry

Text messaging is fast becoming the preferred method of communication for borrowers.  Our LenderCX Messenger application provides both automated and on-the-fly text messages to be sent to any borrower or loan contact.  Text messages can be sent Automagically based on any field trigger rule inside of Encompass®.  Never miss an opportunity to keep your borrowers, Realtor partners and Loan Officers informed.

Text/HTML

Watch Video

Text/HTML

Get in Touch with Us

title line
Email:

support@verticaldemand.com

Telephone:

(877) 490-8378

Address:

Support Form
Online Ticket
Terms Of Use | Privacy Statement | Copyright 2024 by Vertical Demand llc